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A virtual assistant by Freshworks designed to automate ticket handling and provide predictive insights for faster issue resolution.
News published about Freshdesk Freddy AI

10 Best AI Tools to Automate Customer Support
Bendada.com - Oct 10, 2025
More than 80% of customers expect a reply within an hour, but few brands can meet this demand. AI tools can automate repetitive requests, allowing brands to serve thousands of customers simultaneously.
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