Tala lays off 28 staff as loan defaults and customer queries fall
Tala laid off 28 employees from its customer operations team due to reduced workload. The layoffs were attributed to fewer loan defaults and a drop in customer support queries.
Fintech in Africa Gains Global Recognition: Nala, Carry1st, and Tala Featured in Forbes Fintech 50
Tala has empowered millions in Kenya with its consumer credit app, leading to its expansion into India and the Philippines. Nala has raised $50 million in funding and is facilitating cross-border payments from the U.S. and Europe to Africa.
How Can Artificial Intelligence Transform Financial Services?
50% of leaders in the banking, financial services, and insurance sector see AI as a game changer. 67% of leaders in the sector have already invested in generative AI for use cases such as customer service chatbots.
Crackdown on unlicensed companies cuts digital creditors in Kenya to 51
Kenya has approved the operation of 17 new digital credit providers, including Autochek. The Central Bank of Kenya continues to scrutinize applications from digital lenders and has issued licenses to 51 lenders so far.
