Six months on, Starlink still can’t serve new customers in Nairobi
Starlink has been unable to onboard new customers in Nairobi since November 2024 due to network capacity issues. At least ten customers have reported being locked out of services despite purchasing Starlink kits.
Safaricom explores satellite partnerships as competition with Starlink intensifies
Safaricom is exploring partnerships with satellite Internet firms to counter Starlink's influence in Kenya. Starlink has doubled its market share in Kenya within three months, adding over 8,700 new users.
Safaricom explores satellite partnerships amid rising Starlink pressure
Safaricom is exploring partnerships with satellite internet providers to expand broadband access. CEO Peter Ndegwa emphasized the potential growth in the broadband business during the company's earnings call.
Why Kenyans are using mobile money more but sending less
Mobile money transaction value in Kenya fell by 19.6% from KES 790.8 billion to KES 636.2 billion over the past year. Active mobile money agents increased from 320,182 to 394,853 during the same period.
MTN discloses cyberattack impacting customer data in select markets
MTN Group detected malware on its systems during a cyberattack on April 19, 2025. The breach has impacted customer data in select markets, including Nigeria.
